Privacy Policy

Zeta Arise is a global software development company founded by Md Zeeshan, based in Saharsa, Bihar, India. We provide custom websites, software development, CRM/ERP systems, and digital solutions for businesses in Kuwait, UAE, Saudi Arabia, India, USA, UK, and worldwide. Contact: support@zetaarise.com | Phone: +91 9430230974 | +965 55743422

We collect the following information when you use our website or services: Contact Information: Name, email address, phone number, country, and company name when you fill our contact forms or request a quote. Project Information: Details about your project requirements, budget, and business goals that you voluntarily share with us. Technical Data: IP address, browser type, pages visited, and time spent on our website (via Google Analytics, if enabled). This data is anonymous and used for website improvement only. Payment Information: When you make a payment, billing details are processed securely through Razorpay. We do not store your card numbers — Razorpay handles all payment data under PCI-DSS compliance. Communication Records: Emails, WhatsApp messages, and other communications you send us to respond to your enquiries and fulfill project obligations.

We use your information for: • Responding to project enquiries and quotation requests • Delivering website development and software services • Sending project updates, invoices, and delivery notifications • Improving our website and services based on usage patterns • Sending our newsletter (only if you explicitly subscribe) • Processing payments for services rendered • Complying with legal obligations We do NOT use your data for targeted advertising, selling to third parties, or any purpose not listed above.

We share your data with trusted third parties only as necessary: • Google Analytics: Anonymous website usage statistics (you can opt out via browser settings) • Razorpay: Payment processing (PCI-DSS compliant) • Google Workspace / Gmail: For email communication • WhatsApp Business: For project communication (messages stored per WhatsApp's privacy policy) We NEVER sell, rent, or trade your personal information to any third party for marketing purposes.

Your data is stored on secure servers with: • SSL/TLS encryption for all data in transit • Bcrypt password hashing for all stored passwords • Prepared SQL statements to prevent SQL injection • Server-level firewall and access controls • Regular security audits and monitoring • Access limited to authorized personnel only We retain your contact and project information for a maximum of 5 years or until you request deletion, whichever comes first.

Regardless of your location, you have the right to: • Access: Request a copy of your personal data we hold • Correction: Request correction of inaccurate data • Deletion: Request deletion of your personal data ('right to be forgotten') • Portability: Receive your data in a machine-readable format • Objection: Object to processing of your data for marketing • Withdraw Consent: Unsubscribe from newsletters at any time To exercise any of these rights, email us at support@zetaarise.com. We will respond within 30 days.

Our website uses minimal cookies: • Session cookies: Essential for contact forms and security • Google Analytics: Anonymous usage tracking (can be disabled) • Google Translate: Remembers your language preference • No advertising cookies — we do not run ads You can control cookies through your browser settings. Disabling cookies may affect form functionality.

Our services are intended for businesses and professionals (18+). We do not knowingly collect personal information from anyone under 18 years of age. If you believe a minor has submitted information to us, please contact us immediately at support@zetaarise.com and we will delete it promptly.

As we serve clients globally — Kuwait, UAE, Saudi Arabia, India, USA, UK — your data may be processed in different countries. By using our services, you consent to this transfer. We ensure all transfers comply with applicable data protection laws and implement appropriate safeguards.

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by updating the 'Last Updated' date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.

For any privacy-related questions, data requests, or concerns: Md Zeeshan — Founder, Zeta Arise Email: support@zetaarise.com Phone (India): +91 9430230974 Phone (Kuwait): +965 55743422 Address: Saharsa, Bihar, India We take all privacy concerns seriously and will respond within 2 business days.